FAQs

Click on the "BUY NOW" button found below the product page and you will be referred to our online store. Select the items you would like to purchase and add them into your cart, then proceed to checkout.

All prices are in SGD (Singapore Dollars). Please refer to the currency exchange rate for an estimation.

Yes, we do. However, shipping fee may vary depending on which country and the weight of the product. If you would like an estimation of the shipping fee, feel free to contact us!

We accept bank transfer (POSB/DBS or OCBC), PayLah!, PayNow in SGD/USD and Paypal for international orders.

You may refer to our "Store Policies" page for our Return and Refund Policy.You will be able to find out more answers to your questions such as the waiting time for the shipping process, shipping information and more!

If you have opt for Standard Postage, lost packages may occur and we are NOT responsible for any lost standard package since there are no tracking number available.

We highly recommend Registered Postage or Ninja Van courier. Tracking number will be given with these options.

At times, packages may be damaged during the shipping process. Thus, Singpost will repackage it and takes a longer time to ship to you.

We appreciate your patience!

We will ship out your order within 1-3 day(s) once payment is received.

Custom orders may take a longer time (3-5 days).

LOCAL

Standard: 3-7 Working Days

Registered: 2-5 Working Days

Ninja Van: 1-3 Working Days

OVERSEAS

Standard: 4-12 Working Days

Registered: 4-12 Working Days

*Please be prepared for 1-2 week(s) of delays!

1. Click on PayNow / PayLah option for your payment.

2. Open you PayNow / PayLah app.

3. Tap on "Scan" to scan the QR code displayed.

4. Enter the total amount and tap "Send".

5. Enter your full name